Keyside is committed to providing clear, helpful and professional support. If you are unhappy with any part of our service, or believe we could have handled something better, please tell us.

How to contact us
Email: support@keyside.net
Telephone: 02382561720
Please provide your name, contact details, Keyside case or reference information where available, details of your concern and what you would like us to consider.
We will review your concerns fairly, acknowledge your complaint, keep you informed where further investigation is required and provide a clear response.
If your concern relates to advice or services provided directly by a mortgage adviser, solicitor, conveyancer, surveyor, protection adviser or another third-party provider, that provider may need to handle the complaint through its own complaints procedure. Keyside will help identify the correct organisation where appropriate.
Feedback is also welcome. We use genuine customer feedback to improve the support we provide.